Terms & Conditions
Please read and understand our Terms and Conditions before your place your purchase:
1. All item prices are quoted in Malaysia Ringgit and are non-negotiable.
2. All items sold are not exchangeable or refundable.
3. The actual item might be difference with the photos due to lighting and monitor setting.
4. We only accept payment through NetPay, online transfer and direct cash bank-in into our bank accounts as stated in payment methods.
5. We will ship out your item within 3 working days. A notification will be sent out to you after delivery via email/SMS.
6. We ensure all items are in good order before delivery. Please report to us any defect via email within 72 hours from the time of receipt. Any report after 72 hours will not be entertained.
7. QP Dian reserves the right to cancel orders at our sole discretion and will not be held liable for loss or damage arising from the exercising of the right.
8. Any order cancellation by customer needs to be done within 24 hours via email and approval of cancellation of the order is within our sole discretion.
9. It is your responsibility to make sure that the goods returned are properly packed to ensure that they are not damaged during return transit. The returned items shall be in its original conditions.
10. We reserve the right to amend our Terms and Conditions without prior notice when deemed necessary.
11. By placing your order with us, you agreed that you have read, understand and agreed to the Terms and Conditions of our store.
We ensure all items are in good order before delivery. Please report to us any defect via email within 72 hours from the time of receipt. Any report after 72 hours will not be entertained.
We will only send out the replacement item after receive the returned item in its original condition. The courier cost for send back the item to us is to be borne by the customer.